Civiltion Minister Suresh Prabhu on Tuesday ordered an inquiry into the way Bengaluru-based cardiologist Dr Saurabh Rai was treated on an IndiGo flight.
Dr Saurabh Rai, was offloaded on Monday morning from an IndiGo flight at Lucknow airport after his complaints about mosquitoes aboard the aircraft turned into an altercation with the flight crew.
IndiGo said he had used “threatening language” and words such as “hijack” and that they had acted according to safety protocols.
“Keeping in mind applicable safety protocols crew apprised pilot-in-command, who decided to offload him,” IndiGo said in a statement.